The buildings and the hardware
The area's building stock affects the hardware we work on. Many properties have older wooden doors and mortise locks that require different tools and replacement parts than modern bored locks; you’ll find a mix of single-family houses with full-height wooden frames and multi-unit buildings that use keyed-alike or master keyed systems. Wear from age means latch alignment, mortise case wear, and failing cylinder tails are frequent fixes. Commercial storefronts and ground-floor apartments often have heavier duty cylinders and exit hardware; that changes how we approach removal and replacement, and which parts we bring to a job.