My key snapped off in the deadbolt, what can you do to get me back inside and a working key?
Extracting the broken key, we remove the remaining fragment, inspect the cylinder for damage, and cut a fresh key to match. If the cylinder is scored or binding we repair or replace it and test the lock. Have both pieces of the snapped key ready and don’t turn the lock or insert anything into the keyway before we arrive.
I lost my car key in Philadelphia, so can you make a new one at the car?
Cutting and programming a new transponder or remote key, we read the vehicle’s key system, cut the physical blade, and program the electronics to your car on-site. Tell us the exact year, make, and model when you call and have the car accessible and the hood closed or open as we request. Before we cut or program a key, we will need to see photo ID and the title or other paperwork showing the car is yours.
I manage several rental units in Philadelphia, can you rekey between tenants so each tenant only opens their door?
Rekeying your locks, we set each unit so an individual tenant key only operates that door while providing you with a master key that opens all designated units. We label or tag keys by unit during the job and can rekey deadbolts, knobs, and common-area locks as listed. We ask to see photo ID and a document naming you as owner or manager of the units before we rekey any unit.
Someone tried to force my front door and the lock's messed up, can you fix it so the door locks properly again?
If it just happened, call the police first; the door should stay as it is until they have finished. Replacing the damaged cylinder or whole lock, we remove compromised components, fit a new cylinder or lock body, and repair or reinforce the strike and door jamb so the bolt seats securely. After installation we cycle the lock and make new keys. Have the door available and any old keys or parts you kept so we can match finishes and function.
