Locksmith in Germantown, PA

We open the safe where it sits and work to access the lock mechanism without moving the unit. Tell us the safe’s make and model if you know it, and whether it uses a dial, a keypad, or a key so we bring the right tools. Have the safe’s serial number handy if it’s visible. Before we open the safe, we look at photo ID and the receipt or paperwork that came with the safe.

We rekey the existing exterior locks so the previous keys no longer operate them; if a cylinder or lock is too worn we’ll recommend and fit a replacement that matches the door. Collect every key handed to you at move-in for the doors you want covered and note which doors are most important. Before we rekey anything, we check your photo ID and a lease or deed with your name on it.

We service worn mortise and older lock sets, or supply a replacement that fits the existing mortise and trim so we avoid drilling new holes when possible. Tell us exactly what the symptom is (sticking, a loose knob, a stiff or bent key) and which door it is. Have the key for that lock available and be ready to use the door so we can test operation.

We rekey compatible exterior cylinder locks so a single key works multiple doors, and we’ll point out any lock that cannot be rekeyed and must be replaced to achieve one-key operation. Gather every current key for the perimeter doors you want on the same key and note which locks you want included so we can verify compatibility.