What goes wrong
Hinges that have worked for years bind up, deadbolts stick, and keys break off in cylinders; those are the calls we get from houses across Franklin Township. A lot of problems are mechanical: worn pins in a cylinder, a bent tailpiece on a knob set, or a latch that no longer aligns with its strike. We handle broken-key extraction, latch and bolt replacement, and rebuilding or swapping out cylinders and thumbturns. We describe the hardware as it is (a solid deadbolt, a long-throw bolt, a reinforced strike) and match the fix to the fault.
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What the job involves
When we diagnose a lock at the door we test the cylinder, the door alignment, and the strike plate before deciding whether to rekey, repair, or replace. Our truck carries pinning kits, a selection of cylinders, replacement deadbolts, mortise parts, and specialty tools for extracting broken keys and reshaping strikes. We drive out from Havertown and work on-site at whatever door, gate, or garage entry is giving trouble. If a lock needs a new cylinder or a different keying, we pin it to the key at the job.
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Good to know
While we’re en route, you can make the job smoother by having proof of residence or ownership ready and by clearing the immediate work area. Keep pets and children away from where we’ll be working and unlock any secondary doors that need inspection. If there’s a gate code, keypad PIN, or HOA keycard, have those available. Photographs of the lock or door hardware taken on a phone before we arrive are helpful when the house has older or uncommon fittings. We’ll tell you what to expect over the phone about the parts we plan to use.
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Worth knowing
After a repair or rekey we check operation under load: turn the knob, lock and unlock the deadbolt, and close the door from both inside and out. We can reinforce a strike with longer screws, swap a worn cylinder for a keyed-alike set, or change a lock to a thumbturn on the inside for easier emergency exit. We also service sliding-door rollers and garage entry locks and can rekey multiple locks to the same key. If you live near Franklin Township edges like West Grove or New London Township and want multiple doors matched, we can handle that on the visit.
