I locked my keys in the car with the engine running, so can you get them out without damaging anything?
We use non-destructive entry methods tailored to your vehicle: wedge and airbag tools, long-reach grabbers, and lock-pick sets for mechanical cylinders. If the vehicle has electronic locks, we take care to avoid the wiring and modules. We work on the car where it sits and choose the method that preserves the door, lock, and electronics.
My key fob won't unlock the doors, can you still get me into the car and check the fob?
We can open most vehicles without relying on the fob, using mechanical entry techniques suited to the lock type. Once inside, we inspect the fob and vehicle receiver: battery, contact issues, and signal problems. If programming or a replacement key is needed, we can cut and configure keys on-site for many makes and models.
I snapped my key off in the door lock, so can you pull the broken piece out and make me a working key right there?
We extract broken key fragments with pin vises, extraction tools, and by disassembling the lock cylinder when necessary. After removal we file or cut a new key from the remaining profile, and we can test the cut to ensure smooth operation. If the cylinder is damaged, we recommend repair or replacement and explain the options.