I’m locked out of my house in Upper Merion Township and there’s no spare, so can you get me back in?
If someone inside needs help, or a child or a pet is in there, dial 911 first. We open the door on site and, in most cases, do so without harming the existing lock or door. Have yourself waiting at the locked entry, with a clear view of the door and any lights on so we can work safely. Keep one household member at the door to confirm access when it’s unlocked. Before we open the door, we will need to see your ID and a utility bill or other mail tying you to the address.
I just moved into a place in Upper Merion Township and I don’t know who still has keys, so what should I do?
We rekey the locks so any old keys stop working, and if a cylinder or set is too worn we fit a replacement that matches the door. Gather every key you received at the move and keep them together so we can see what fits now. Also note which doors you want all keyed alike. Just before we rekey anything, we check a photo ID plus the lease or deed for the home.
Can you fit a keypad or smart lock on my existing front door?
We fit the new keypad or smart lock onto the door you already have, align the bolt with the strike, and set up the electronics with you so codes and user access are configured. Have the lock and every part that came with it ready, plus a charged phone if the lock uses an app, and the door cleared of decorations.
My older door has the original lock and the key’s getting stiff, can that be fixed?
We inspect the mortise or old lock, service moving parts where possible, or install a replacement that matches the door’s hardware while avoiding unnecessary new holes. Note the symptom you’ve seen: sticking, a loose knob, or a key that’s hard to turn, and have the door closed and unlocked so we can examine the mechanism.
