The buildings and the hardware
The buildings here tend to drive the hardware issues we see. Older houses often have wooden doors and mortise locks, worn strike plates, and door frames that have settled so that latches don’t line up; those need adjustment, new plates, or replacement mortise hardware. Apartments and small storefronts are more likely to have cylindrical locks, key-in-knob sets, and deadbolts that get heavy use and fail at the latch or cylinder. That mix means we carry both traditional mortise parts and modern cylindrical components and aim to match or upgrade hardware in place, depending on what the customer needs for security and function.
