What goes wrong
Household lock problems in Middletown Township tend to be practical and mechanical. We get called for a deadbolt that turns but won’t retract, cylinders that stick after a hard winter, broken keys left in the lock, loose knobs, and sliding-door locks that jam because the latch is bent or the track is gummed up. Garage entry doors with worn-out latches or mail slot locks that won’t hold are also common. We describe what we see in plain terms: seized cylinders, worn cams, stripped screws, warped doors and strikes that need alignment or reinforcement.
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What the job involves
On arrival we start with a hands-on inspection of the cylinder, bolt, strike and the frame around the door. We pick or extract broken keys when the metal permits, and we rekey or replace cylinders and cores to match new keys. For hardware replacement we swap out the deadbolt or knob, fit a reinforced strike, and cut and test the new keys. If an electronic keypad is involved we check battery contacts and wiring. We drive out from Havertown to jobs and carry common parts and blank keys.
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Good to know
While you wait we ask that you stay safe and give us clear access to the door. If you’re locked out, stay nearby where we can confirm your identity and the address; have a photo ID and something that shows your name at the house, such as a utility bill or mail. When a child or a pet is shut inside the house, call 911 before you call us.
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Worth knowing
For installations or rekey jobs have the current keys and the old hardware available on site so we can match tailpieces, backset and screw patterns. Know whether your door is metal, wood or fiberglass, and whether it has a reinforced strike or a simple plate; that determines what fasteners and reinforcement we use. We’ll advise on knob versus lever options and on long-throw deadbolts versus short throw bolts when you ask. When you call we tell you honestly how soon we can come so you know what to expect while we’re en route.