What goes wrong
We handle the things that go wrong with locks in urgent situations: a cylinder that will not turn because a key snapped or corrosion seized the plug, a deadbolt rammed out of alignment, a latch bent from a slammed door, or a keypad that has failed after moisture got inside. We work on rim cylinders, mortise locks, tubular and pin-tumbler cylinders, multipoint door gear and reinforced strikes. When we arrive at a Folcroft home we assess what failed, which components are reusable and which need replacement, and explain the mechanical fix in plain terms before we start.
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What the job involves
If a key breaks or a cylinder is jammed we extract the broken steel, examine the shear line and the plug, and decide whether to re-pin or replace the cylinder. For a bent latch or distorted strike we test the bolt throw and the door frame, fit a replacement strike or trim the strike pocket, and check that the bolt fully engages. On electronic or keypad locks we open the battery compartment, check power and wiring, and reset or swap the module if it’s mechanically failed rather than an electrical fault.
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Good to know
While we are en route we ask callers to secure the area and gather what we need: the key if it still exists, ID showing residency or ownership, any paperwork for a high-security or restricted key system, and photographs of the damaged hardware if that’s possible. If a key is trapped in a lock leave it alone rather than attempting force; we can tell you over the phone whether anything you can safely do will help. When you call we tell you how soon we can come and what to expect when we get there.
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Worth knowing
We drive out from Havertown to Folcroft and nearby towns such as Glenolden and Norwood to work on doors, garage entry locks, sliding glass patio hardware and mailbox cylinders. We carry a stock of common cylinders, deadbolts, reinforced strikes, trim sets and electronic modules so we can deal with the typical mechanical failures on the spot. We clean, lubricate and adjust latch mechanisms, cut and code replacement keys from existing blanks, and replace damaged hardware with clearly described parts so the door operates smoothly and the lock functions as intended.
