I bought a keypad deadbolt for the front door of our Pottstown house. Can you put it on the door we already have?
We fit keypad and smart locks on existing doors all the time. We line the new bolt up with the strike so it throws cleanly, then set the codes and any app pairing with you before we leave. Keep the lock, every screw and the instructions together in the box. A model with a key override is worth having, so a dead battery never leaves you outside.
Our front door and back door in Pottstown each take a different key. Can one key open both?
In most homes we can: we rekey the outside locks so they all work with the same key, as long as the cylinders are of a type that can share one. If a lock cannot, we tell you which one to replace and fit one that matches. Gather every key you have for those doors, including spares in drawers, so the old ones can be checked and retired.
Someone tried to force the side door and now the deadbolt barely turns. What do you do about it?
If this is fresh, let the police see it first; leave the door alone until they are finished. We replace the damaged cylinder or the whole lock, then fix or reinforce the strike so the bolt seats properly and the door locks securely again. If the frame around the strike has split, we tell you plainly what the door needs. Until we get there, avoid forcing the key, since a bent cylinder can jam completely.
We just moved into a house in Pottstown and have no idea who else has keys. What should we do?
Rekeying is the usual answer: we change the pins inside the existing locks so every old key stops working, and we hand you new keys. If a lock is too worn to rekey, we replace it instead. Gather every key the sellers left, including garage and back door keys, so each lock can be done in one visit. Before we rekey anything, we ask for a photo ID plus the lease or deed for the home.
