What goes wrong
We work on the kinds of commercial problems that shut a front door or slow down a shift: broken mortise cylinders, jammed rim locks, exit devices that no longer retract, or door closers that slam and misalign the strike. In Folsom we troubleshoot the mechanical parts first (latch geometry, worn cam surfaces, loose mounting screws) then decide whether to repair or replace components. We carry a stock of common commercial cylinders, heavy-duty strikes and replacement trim so we can match the hardware by feel and function and get the door working properly.
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What the job involves
Many commercial jobs are about control rather than simple access: master key systems that have been expanded without records, keypad units whose batteries fail, wired access control panels with loose terminations, or panic bars that no longer reset. We strip down the device, confirm the shear lines and tailpiece function, and either re-pin, replace the actuator, or install a compatible keypad or controller. For larger access work we plan wiring runs and mounting so the readers and power supplies sit where they won’t interfere with door swing or nearby hardware.
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Good to know
While we drive out from Havertown to Folsom and neighboring towns like Ridley Park, there are a few practical things the customer can do before we get there. Have a responsible on-site contact ready with building keys or codes, floor plans if there are multiple doors, and any records of previous keying or master charts. Clear the threshold area so we can set out our tools or a door support, and secure patrons or employees away from the work zone when we need to remove trim or operate the door repeatedly.
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Worth knowing
On arrival the job often involves measuring door thickness and handing, removing trim to inspect tailpieces and follower, and checking that the strike is reinforced and properly aligned for a long throw latch. We work with exit devices, panic bars, heavy-duty strikes, door closers, cylinders, padlocks, keyed knobs and deadbolts, and access-control hardware including keypads and wired readers. If replacement is necessary we match materials (forged or solid components where appropriate) and leave clean mounting surfaces and functioning hardware so the door performs reliably for the next shift.